Quality management and the continuous improvement of the organization are integral parts of every successful company, especially in the highly competitive airfreight industry. Discover the pillars of success, what contribution each individual in the company can make and what management functions are necessary for this.

The course offers an insight into the importance of quality management in the air freight sector, as well as incentives for creating a quality vision for your own company. In addition to standards and quality policy, practical monitoring as well as audits and reality checks are examined. Security aspects, as well as the expert knowledge for the analysis of third-party providers, internal quality programs and external certifications form the conclusion in order to prepare the participants as best as possible for a career in operational quality management and to ensure continuous improvements in the operational processes of your company.